FAQ's

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Here are some answers to some frequently asked questions (FAQs)

Can I request a certain instructor? 


Yes, we do offer requests for private lessons. You can request an instructor for group lessons although we cannot guarantee it.

Can I take a lesson with my child?

Yes, in a private lesson you can have whoever you like. Different ages and abilities, you get to use your time however you choose.

Do I get the same instructor for all my lessons? 


Only in private lessons, ski improvement clinics, Mens Day, Ladies Day, and Too Cool For School.

Do I need a lift ticket when I take a lesson? 


Yes, everybody requires a lift ticket to ride any lift including the magic carpets, even when in a lesson.

Do I need to book ahead? 


Yes, our programs are very popular, to avoid disappointment we recommend booking in advance to ensure your space.

Do you offer any specials? 


We do have special programs that run throughout the winter, Ladies Day, Men’s Day, and Too Cool For School, Find these and other special programs in the programs (link) section on the website.

Do you offer racing and bump programs? 


Yes we do, in a private lesson format. We also offer 'Test the Gates' every Saturday at 1:00 pm. Watch yourself racing in the Saloon at 4:00 pm.

Do you offer teen only programs?

No. Although during busy periods it may be possible to split the adult group lessons in such a way where you are with teen's only.

Do you recommend to learn to ski or board first? 


We always recommend skiing first, unless you are a surfer or skater.

How do I book lessons? 


Email us at skischool@skisilverstar.com to ask any questions and to request a booking form. You can also call us on our toll free number 1 866 558 2112 or at (250) 558-6065. We do need to take payment at time of booking and therefore require a credit card number.

How many instructors do you have? 


We currently have 100 instructors.

How many lessons should I take?

There is no set number, it depends on the individuals interests and goals.

I had an instructor last year but can’t remember their name? 


Check the photo board next to the Snowsport School front desk, we also and also have a meet your instructor (link) section on the website.

If I take a lesson, do I have to stand in line and wait at the bottom? 


No, that's the great thing about taking a lesson. You go straight to the front of the lift line ensuring you get the most out of your session.

We are traveling a long distance, can we hire ski clothes instead of bringing ours? 


Yes, we do rent outerwear at Ski Dazzle, their phone number is (250) 558-6010

What if it snows, will the lessons be cancelled?

No, the lessons run daily and are not cancelled due to conditions

What kind of training do your instructors have?

Our instructors are the most highly trained in Canada. They are trained on a daily basis by our top pros and by course conductors during certification courses.

What level am I? 


Please refer to the what level am I (link) page.

What size are the group lessons? 


Our maximum for group lessons is 8, although the average group size is 5.

What temperatures can we expect? 


Our average temperature is -5 celsius although it can get down to -20 celsius.